Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Gene’s Frederick Florist & Gift Baskets proudly offers fresh flower delivery throughout Frederick, MD and surrounding communities. We deliver beautiful floral arrangements, bouquets, plants, gift baskets, and gifts to homes, hospitals, businesses, funeral homes, and event venues.

Same-Day Flower Delivery: Same-day delivery is available for orders placed before 1:00 PM. Next-day delivery is also available for orders placed after the same-day cutoff.

Delivery Areas: We proudly serve Frederick and surrounding communities, including Urbana, Walkersville, New Market, Middletown, Mount Airy, Brunswick, Boonsboro, Damascus, Gaithersburg, Germantown, Montgomery Village, Darnestown, Poolesville, Clarksburg, and many nearby Maryland communities.

Delivery Fees: Local flower delivery starts at $18, with the exact delivery fee based on the destination and distance. The applicable fee will be displayed at checkout.

Please provide the recipient’s complete address and any special delivery instructions when placing your order. We do not offer guaranteed timed deliveries. If the recipient is unavailable, our delivery driver may leave the flowers in a safe location or arrange a re-delivery when necessary.

We are committed to providing fresh, beautiful flowers and dependable local flower delivery for birthdays, anniversaries, sympathy, weddings, holidays, celebrations, and everyday occasions.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.